It is totally safe to store the raw food we sell in a lidded container in your fridge or freezer. Because we only use Defra Licensed Manufacturers, the produce is regularly batch tested and have to meet the Defra bacterial level limits which are very strict as raw is never going to be cooked, so will likely have less bacteria on than meat products bought for people. We recommend usual hygiene which would be used in any food prep using raw meat, so handwashing, cleaning utensils and worktops etc. should be sufficient for those who are not immune compromised.

Using normal basic hygiene it is fine to defrost raw food, portion it to daily amounts, and re-freeze so you can take out each days food. The Defra standards that have to be met make this possible, though we recommend you do not do it more than once, and if possible portion food whilst still frosty so they don’t fully defrost so deterioration does not occur.

Usually the first thing people notice is the stools be changing to be small, much less, and firm. Within the first month many also notice the coats becoming much sleeker and shinier, and improvements to scurfy coats. Animals will stop drinking as much too as so much moisture is left in the food. Some dogs also become calmer and more contented once changed to a raw diet.